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Wales & West Utilities will start work to upgrade the gas pipes in the Reddenhill Road area of Torquay in the new year.

The work, which starts on the 2 January, is essential to ensure the gas is kept flowing safely to heat and power local homes and businesses, keeping people safe and warm for generations to come. Barring any engineering difficulties the project will be finished by the end of the month.

Wales & West Utilities has liaised with Torbay Council to plan the work, and it has been agreed that traffic management will be in place. This includes:

  • Multi-way traffic lights on the junction of Reddenhill Road and St Anne’s Road whilst a road closure will be in place at the entrance of the rear of St Anne’s Road (2 – 17 January)
  • One-way restriction on Reddenhill Road, whilst two-way traffic lights will be in place on Babbacombe Road (13 – 27 January)

During this time motorists are advised to allow extra travel time.

Wales & West Utilities Travis Wheatle is managing this gas pipe upgrade work and said:

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the wider area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter @WWUtilities or https://www.facebook.com/wwutilities. 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.